I stayed here for a year and a half, so I feel I can accurately describe this place.

This Apartment is abysmal. If you are looking for a shady place, this is it. If you read some other reviews you will notice a pattern with cockroaches and other pests. Those are not one offs. You will have roaches in your apartment. They will crawl up the wall, and breed in your pipes. I requested pest control to come out, however the issue was never resolved. It's disgusting.

The parking is terrible. The lot... is always full, and there are several cars not in use that just occupy the lot. They have paid-for awning spaces in specific areas that they charge you an extra fee for. However, the grounds keeping is near non existent. So no enforcement of that policy is happening. Also, I would highly recommend not to park under those. One of them collapsed on the cars under it, after a snow storm. So the integrity of those structures are questionable at best.

If you have children; I would highly recommend you look elsewhere. There were a dozen times I came home from work, and noticed several Police Cars parked in front of the property manager's office. So crime is an issue here.

Watch out for your fellow tenants, and don't leave anything of value in your vehicle. They will break into your vehicle, and steal from you. Several of the residents here are unstable, and will want to start a fight if they feel ill will towards you. 2 occasions come to mind with me. 1. An older gentleman was upset that I "parked in his spot"(It was not a reserved spot) and wanted to start a fight. 2. One younger man felt I slighted him, by not saying hello and threatened to vandalize my apartment if he ever found out which unit I was in. I am not telling you this for 'woe is me'. But as a warning; these will be your neighbors if you live here.

They are also disingenuous with you. Do not use the recommended electrical company, Ambit Energy. I was new to the DFW area, and did not know the local electrical companies. I asked for help looking for a company, with a reasonable rate for the area norm. Ambit will overcharge you, and the fact that this apartment complex recommended them is telling. Do not expect they will treat you honestly. I first moved in with a 6 month lease, and when my first 6 months were up, they told me they no longer offered 6 month leases. And must renew for one year. Then increased rent by a substantial amount.

Hopefully this is enough to recommend to pass this place by Read More

This is probably worst place I’ve ever lived. When I started here I should’ve turned around and went back and found a different complex to stay in. When I first moved in my first night I noticed the rats… I repeat my first night I had rats everywhere eating everything that I’ve worked hard for. When I brought this to the attention of the management team they came by with the stain little sticky pads. I ended up having to take matters into my own hands after visiting the office multiple times and... even recording the interaction with the management team laughing at the fact that I had rats … I was told there are more units with a roach problem than the rats and if I wanted to trade that would be the option rats or roaches… Again I say I have this conversation recorded. The mail lady for the complex or mailman never delivers the packages or your mail to the correct place just places them in the window and moves on or leave the keys to your actual packages in the wrong mailbox and you have to dispute it with the lender. Now let’s talk about parking this is probably the part that most Dallas residents are used to but not me parking here is horrible I repeat it is horrible they could care less if the residents have a place to park. There are more commercial vehicles than anything in the parking lot at night if you don’t make it home by at least 7 PM you will not have a place to park . They have a visitors parking on the back wall of the complex which requires no decal parking but anything else is resident parking the spaces require decal. Now when I begin living here you’re required to register visitors overnight with management and receive a placard to hang in the window but here recently I was told the tow company does not tow from the visitors parking. Hence why the parking lot is so full at night they’re worried about only the resident parks next to the building. Well this would make sense and be OK if there was enough parking but because there is an issue with parking this makes no sense whatsoever. There are residents living here with four and five cars and nothing is done about it. Add to that they have visitors parking so you have about nine people parking for one unit this place is a joke. I had my new car towed on a Sunday when the office was closed. Now there’s no way for me to get a decal on a Sunday but when I spoke to management about the vehicle being towed my only advice was because there was no visitors parking as a resident I should’ve waited u Read More

The place needs a good power wash. Or just rebuild from scratch. It is cockroach infested, toilets are slanted which is a huge safety hazard. Property management has already been contacted. Place smells musty like cockroaches. The stairs needs to be power washed and fixed up as well. It shakes when just standing on it. I thought the reviews were just people mad because they did not have enough money to pay rent, but this is ridiculous.

I'll give this complex an extra star for never being spoken to inappropriately/rudely by staff members. Otherwise, we have not had one positive experience here. Don't let the word "deposit" fool you anywhere, you find out while signing everything that nothing is refunded at the end of your lease. Where do I even begin? Being charged for services that aren't even provided half the time or things that don't occur, such as pest control and storm water collection. The $25 MANDATORY trash valet fee... falls under one bag, in the specific trash can, and can only be set out at certain hours. So if you work from 2pm - 10pm, they're robbing you. Now, move in time comes and half of the apartment is damaged. Our doors are slanted that lead outside, one was painted shut so we had to pry it open. The bedroom doors are incredibly difficult to close because they weren't cut properly to fit the carpet. The window in our bedroom has about a half inch of wall all around it gutted out. Because of this and the slanted doors there are BUGS. ALWAYS. And even if they offered the pest control they charge for, it won't matter because more will come in. Ants and spiders have been seen crawling on my son's bassinet and our cat tree. Speaking of things being painted shut - when we got here our washer and dryer hookups were missing a valve and the other one was painted shut. When we tried to hook up our washer, we turned the valve and it flooded out in the "laundry room" and down to the floor below us which caused them water damage. When maintenance came to "fix it", we got charged for the new parts when THEY were the ones who screwed it up before. Outside: No parking after 6pm if you don't pay them, TONS OF GUNSHOTS VERY FREQUENTLY, very shallow pool of only 4ft. DON'T COME HERE!!! NOT SAFE AND NOT WORTH THE MONEY!! Really, save yourself. We were forced to sign a 14-month lease, and every day we're here it feels less and less like home. Would end lease and move if it wouldn't cost $4,000 to JUST get out of here, not even including move-in fees elsewhere. I fear for my son's safety when he's born. Read More

I really didn't want to write this review. I like the staff and the apartments itself are a step above what I expected. The problems with the property are actually with the property across the street.

The complex is not gated, so my windows look out into the Zenna parking lot, and in that parking lot at almost all hours of all days are 10-15 people in groups yelling, fighting, dealing drugs, and most recently, shooting each other. Two homocides within the span of a month within 500 feet... from my front porch don't sit well with me.

I found ways to deal with the bass from 3 or 4 cars in the parking lot so loud I could hear and feel it through headphones even while inside and across a street. I found ways to fall asleep with people screaming at each other. I don't really feel like finding a way to deal with shootings. Both the neighbors I have made friends with since moving in are breaking their leases, one due to their door being broken down a few weeks after being robbed at gunpoint, the other due to general safety concern.

Maybe the crime in this area will get resolved, but until then I can only recommend not living here unless you are prepared to deal with these kinds of nuisances and dangers.

It pains me to write this because the staff has been positively lovely the entire time. Read More