They charge you for updated appliances even though the price is already raised on the listing. Huge roaches that they leave for weeks on end before calling pest control. Parking lot always full with visitors

Move in was terrible. The apartment was filthy and there was appliances broken like the washing machine. The light fixture in the bathroom had three different colors and was broken. Maintenance closed out my requests for 3 months. All the front office would say is they do not have enough employees. During this time plenty of work was being completed in the empty units. I was not shown the unit prior to move in and was in no way shape or form comparable to the catfish unit used.

These apartments are not excellent at all. They indeed do have a problem with roaches. I rent an un- updated apartment and it's like they're just letting the apartment fall apart. They absolutely did nothing to the apartment to prep for my move in except tell me to fill out a walk through and turn it in. The apartment is atrocious, and cramped. The HVAC needs updating. It runs continuously. The kitchen is deplorable. The fridge is from the 70s, I'm sure. The dryer was painted probably in unit... for years or purchased at a for market. It's been painted over, and every last piece of equipment is un-updated and energy inefficient. Couple that with sky high rent, paying for every single utility, and it's total financial disaster for the renter without any creature comforts. I'm sure with all the damage done to the apartment over the last 30 or so years, they will certainly find a way to keep all my security deposit by blaming prior damage or wear and tear from previous tenants on me. Additionally, it's pet friendly so some tenants are nasty and won't clean up after their pets. Please, unless you're desperate, do yourself a favor; don't move here. Read More

I've been a resident since 2020. The security here is nonexistant. This week, someone slashed the tires on about a dozen cars in The Amber's parking lot, and all the main office did was send out a boilerplate email warning us not to store valuables in our car (as if that's applicable to the situation at all). It wasn't until that same vandal came back AGAIN the next night and slashed the tires on more than 80 cars that the main office started taking the issue seriously. But even then, they've... only said they're going to increase neighborhood watch patrols for the next week or so, and haven't announced any long term security improvements.

Every cabinet and bathroom mirror in my apartment is off-kilter as if someone drunk put them up. They're really shoddy quality too. The front part of my medicine cabinet fell off and maintenance just stapled it back into place.

I moved in during the winter to find a broken water heater that took maintenance nearly a month to fix.

I've been paying for amenities throughout pandemic lockdown that I haven't been able to use like the gym, pool and clubhouse. Oh, also the clubhouse closes at 6 pm during the week and is often closed without warning on the weekends, so even after it reopened it's nearly impossible to use anyway.

This place is severely overpriced for what you get. Look elsewhere. I wish I did. I plan on moving out as soon as my lease is up. Read More

Don't be fooled by the pictures of the new updated buildings and new units. They have a continual issue with roaches and roof rats. They don't take care of the breezeways which is filled with dirt and grime since they were built. They still have yet to update the buildings in the back of Ivystone. The management sucks and they don't respond to messages. Water bills are high and there's nothing you can do about it. Its the dirtiest apartment complex in Greenbrier. Keep it moving.